|
Web Links
|
NEW VERSION RELEASE (June 15, 2005): The web based support and knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers ? inexpensively. This is NOT just a FAQ system or \'chat\' software, but a tool that\'s loaded with features for admin agents and that will encourage your visitors to provide feedback without feeling intimidated! Enable complete communications and information sharing between your support technicians...from anywhere and anytime. Source code, install, support and future upgrade are all included.
|
|
|
|
|
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open their own tickets. Includes a FREE contact manager! Interfaces with our applications for: Project Management, Time Sheets, Calendar and Time Management, CRM and Sales Force Automation, Product and Service Management, as well as Order Management. Customizable ASP source code.
|
|
|
|
|
Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don?t pay for Help Desk Software, download and demo it now for free. We have updated the software to provide better login security, and reduce the risk of sql injection issues.
|
|
|
|
|
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.
|
|
|
|
|
Well documented open source CRM software package to do just about everything!
|
|
|
|
|
Help Desk 5 by Expinion.net